Dear Customers,
We inform you that you can assert any of your rights and claims against us also through alternative online dispute resolution. The online dispute resolution is provided by the European Commission and the Slovak online dispute resolution contact point (RSO). Likewise, our claims against you can be asserted through the European platform.
You can submit a complaint through the online dispute resolution platform (RSO) at the following page:
Using alternative dispute resolution saves money and time, as your complaint will be handled within 90 days without significant financial costs.
In case of any problems, please contact us at: podpora@velesx.sk